Website Universal Orlando Resort

Universal Creative is the planning and development division of Universal Parks and Resorts™, which is one of the many businesses within NBCUniversal™. We are ideally situated in Orlando, Florida, which has become widely known as the theme park and resort capital of the world. We are responsible for the design, development, and delivery of all resort and theme park concepts for all of Universal vacation destinations worldwide – Universal Orlando Resort, Universal Studios Hollywood, Universal Studios Japan, Universal Studios Singapore, as well as a new destination coming in Beijing, China. Join us if you want to collaborate, innovate, develop, and deliver the most compelling entertainment experiences imaginable that drive growth for the Universal brand around the world.

What sets Universal Creative apart?

We rarely wear suits. We think pop culture is fascinating and newsworthy. We are aware that possibilities are not limited by today’s realities. We know that everyone has good ideas (and the occasional bad one as well). We know that the world is large and varied, and that we touch all of it. We know that most high school guidance counselors don’t know our jobs exist. We know that if this were easy, everyone would be doing it. We know that there is an eclectic assortment of talented people from various professional backgrounds at the heart of Universal Creative. In addition, we embrace the power of cultural diversity and inclusion and continuously strive to maintain a team that is a reflection of our global audience. We are a diverse group, but united by a common goal: to dream and deliver the best possible out-of-home entertainment for people from every walk of life. In order to make that happen, Universal Creative relies on collaboration, hard work, synchronicity, a bit of luck, and a bunch of talented, experienced people who do not let ego and turf stand in the way of brilliance. We depend on a team of people who understand the task, the business implications, and refuse to be defeated by the challenge to fuse fantasy with physics. Universal Creative embraces ‘The Universal Way’ by not just meeting guest expectations, but exceeding them, every time.

JOB SUMMARY: Your story-telling skills go unmatched. Our Show Producers are able to share their talents with millions of guests worldwide on a variety of different events. Acting as the Creative Lead on assigned projects, the Producer defines and ensures compliance with Creative goals and intent.

NOTE: This position will be an Ex-Pat Assignment to Beijing China. The selected candidate will be required to move to China from Orlando sometime in 2019, for 12-24 months. An extensive background check will be performed for finalists.


The Show Producer is the Responsible Individual to ensure the Project’s Creative Design Intent is successfully achieved in all guest-experience related aspects of the Project. As part of the Project’s leadership team, the Show Producer is responsible to partner with the team to develop, review and manage scopes, contract documents, cost estimates, schedules, strategies and work plans to align with achieving the Project’s creative intent.
Assures guest-experience and creative design intent is properly designed, developed, articulated and documented. Manages and interfaces with appropriate internal and external resources through every phase of design, production and installation to ensure Creative Intent Documentation (artwork, models, design packages, treatments etc.) is properly developed and that Attraction Scopes, Close-out Documentation and Quality Standards consistently align with the Project’s creative intent.
Develops and manages work plans, estimates, schedules and tasks for all creative design and art direction activities in support of the overall Project goals and strategies. Ensure appropriate level and number of design, art direction and specialist resources are assigned as needed throughout the project.
Develops and manages strategic sourcing and staffing plans to support show development and production efforts. Makes employment decisions, including hiring, terminating and promotional recommendations. Evaluates subordinate personnel on creative, technical, leadership and interpersonal skills. Negotiates and procures outside resources as necessary. Ensures that staffing and resources are contracted and approved to deliver project deliverables in accordance with and approved project budgets and schedules.
Manages, interprets, communicates and presents Project concept and design intent development to a variety of audiences throughout the Project process.
Ensures conformance with, and acquires creative approvals from, 3rd Party Licensors as required, to provide design direction that is in conformance with any and all 3rd Party brand standards.
Develops, manages and reports status on design and production budgets schedules.
Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
Performs other duties as assigned.
SCOPE: Non-routine; general policies applied to frequently changing situations. Influences decisions of moderate nature requiring high degree of tact, diplomacy and, maturity.

QUALIFICATIONS: Well developed design, production and management portfolio. Knowledge of design management, work planning, budgeting, scheduling, bid package preparation and variety of vendors. Knowledge of theme park technologies including ride, A/V, robotics, engineering, and various show systems. Knowledge of theme park related architectural, project management, organizational, and production/construction practices. Demonstrates ability to lead creative and technical teams on attraction projects, instill a spirit of teamwork and promote staff development. Makes independent choices free from immediate supervision. Possesses solid aesthetic sensibilities and storytelling skills to support the creative process and to facilitate positive and productive communication between all disciplines.

EDUCATION: Bachelor’s degree in Theatrical Arts, Theme Park Associated Design or related field is preferred.

EXPERIENCE: Required: 5-7 years experience in theme park design and design management. Required: experience as an Associate Show Producer for theme park attraction projects in design through installation.

ADDITIONAL INFORMATION: Travel is required depending upon Project needs. Role requires a high degree of collaboration and teamwork with Internal and External Partners. Requires highly effective communication skills. Requires a positive ‘can-do’ attitude. Must be a problem solver. Should be able to thrive under pressure in a challenging work environment.